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RefurbThat Warranty Terms

1 Year Return to Base (RTB) Warranty:

All our computers, laptops and monitors come with a 1 Year RefurbThat RTB (Return to Base) Hardware warranty as standard. This means your RefurbThat Used PC, Laptop or Monitor has unlimited protection against breakdown and repair costs for parts and labour for a minimum of 12 months unless otherwise stated. You will have to pay to return the goods to us (Return to Base).

2 or 3 Year Enhanced Warranty:

If you purchase our two or three year enhanced warranty packages and a hardware problem should arise with your RefurbThat PC, Laptop or Monitor. Just call us and we will arrange to have it picked up. We will then repair and thoroughly refurbish it again before returning, all at no extra cost.

We want you to have total confidence in your purchase, which is why all our warranties are backed by RefurbThat and not a third party insurer.

So why are you waiting?

n.b. The following are not covered by RefurbThat  Warranties: Laptop Batteries are consumables and are not covered. RefurbThat does keep a stock of these which are available at the usual great prices. Problems caused by software and viruses that the customer installed or downloaded are also not covered. Problems of this nature can be repaired however there will be a cost for doing so. Any extra charges will be agreed with you in advance.